Supplier Portal
Exchanges with suppliers ran on email and phone chasing: order confirmation, delivery date, quantity discrepancies. The portal gives each supplier direct access to their own orders, where they confirm, correct dates and flag shortages. The information lands in the same place for everyone, with no re-keying.
Business value
Less phone chasing, delays known before delivery rather than on the day, exchanges logged instead of buried in inboxes
Who it's for
Suppliers and the internal supply team
Who it helps
The supply team chasing suppliers one by one, and logistics teams discovering delays only on delivery day
Input
Orders sent to suppliers, and responses entered by the suppliers themselves
Output
Up-to-date order status, visible to supply and logistics, with the exchange history per order
How it works
Supply team
Sends out the supplier orders
Published to the portal
Each supplier only sees their own orders
- ·Dedicated access per supplier
- ·No re-keying on the supply side
Supplier response
The supplier answers directly in the portal
- ·Order confirmation
- ·Actual delivery date
- ·Shortages flagged
Supply and logistics tracking
Teams see the real status of open orders
- ·Discrepancies visible before delivery
- ·History kept per order
Delivery prepared
Logistics know what is coming and when
- ·Fewer surprises at the dock
- ·Less phone chasing
Stack