Four tools delivered in production, read not as code but as supply decisions: which field problem, which lever, which measured impact.
The method, in four steps
01
Field
Go see the teams: sales admin, logistics, purchasing. The real need is expressed in their words, never in a specification.
02
Quantify
Frame the trade-off before the tool: total cost, target service level, what error costs. A tool with no quantified trade-off is useless.
03
Tool
Turn the need into software: the tool prepares the work, it never decides instead of the business.
04
Human validation
The business keeps the final word on every sensitive decision. Humans arbitrate, the tool records.
Forklift fleet: from reactive to preventive
Field problem
52 trucks tracked on scattered spreadsheets, invoices filed by hand, breakdowns discovered too late. Reactive maintenance always costs more than planned maintenance.
Supply lever
Total cost of ownership per truck and per site, automatic breakdown extraction from invoices, replace-or-repair arbitrage (CAPEX vs OPEX).
Measured impact
€40,000 saved per year, 2h/week freed for the logistics manager, rollout planned across 41 companies.
What it proves in an interview
I reason in total cost, not purchase price, and I can turn a field constraint into an investment case.
Replenishment: service level is a quantified choice
Field problem
2,500 references ordered on instinct, from Excel extracts rebuilt every week. Stockouts on what sells, overstock on what does not move.
Supply lever
Forecast measured on backtest (WAPE), p50/p90 scenarios, safety stock calibrated on the target service level. Every proposal is broken down and explainable.
Measured impact
Fewer stockouts on fast movers, less tied-up capital, zero manual rebuilding of the need.
What it proves in an interview
I arbitrate service against cost instead of suffering both, and I can defend a figure in front of management because it is measured, not promised.